The Brief
Meridian Travels was running on word-of-mouth and losing warm leads outside business hours. Trip consultations took a full afternoon each. They needed an AI system that could qualify enquiries, draft itineraries, and keep the content pipeline moving.
The Approach
Week 1
Sprint: Nerve deployed as a conversational trip planner — asks about budget, interests, travel dates, dietary needs, and generates a personalised multi-day itinerary with accommodation, restaurant, and activity recommendations. A workflow agent ingests trip reports and traveller feedback to generate SEO destination guides. Operate: monthly content tuning and prompt refinement.
Services Delivered
Results & Impact
Enquiry form submissions increased 3x in the first quarter (8/mo → 24/mo over 90 days). Nerve handles initial consultation, freeing up 15+ hours per week (from ~20 hrs/wk to under 5). The workflow agent produces 4 destination guides per week, up from roughly 1 per fortnight.
AI Integration
Nerve Trip Planner + Workflow Content Agent
Nerve deployed as a conversational trip planner: asks travellers about budget, interests, travel dates, and dietary requirements, then generates a fully personalised multi-day itinerary with accommodation, restaurant, and activity recommendations. A workflow agent ingests trip reports and traveller feedback to generate SEO-optimised destination guides automatically.
“The trip planner does in 30 seconds what used to take us a full afternoon. And the itineraries are genuinely good — clients love the personal touch.”